Privacy Policy

Effective Date: [Insert Date]

At DVB Productions, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, access galleries, place an order, or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, surname, contact number, email address, event details, booking information, delivery details, payment-related information, and any other information required to provide our photography, videography, photo booth, gallery, proofing, print, or download services.

We may also collect limited technical information when you use our website, such as browser type, device information, pages visited, and general usage data.

2. How We Use Your Information

We use your information to respond to enquiries, manage bookings, provide photography and videography services, communicate with you, deliver galleries and proofs, process print or digital download orders, improve our services, and maintain accurate business records.

We may also use your contact details to send important service-related updates, such as booking confirmations, gallery access details, order updates, or changes to scheduled services.

3. Photos, Videos, and Client Galleries

As part of our services, DVB Productions may capture, edit, store, and deliver photographs and videos. These images and videos may include clients, guests, learners, family members, event attendees, animals, products, venues, or other subjects relevant to the booking.

Client galleries, proofs, prints, and downloads may be made available through secure online platforms where applicable. Clients are responsible for sharing gallery links or access details only with trusted individuals.

4. Use of Images for Marketing

DVB Productions will only use client images or videos for marketing, portfolio, website, or social media purposes where consent has been given, where usage has been agreed as part of the booking, or where permitted by applicable law.

If you would prefer that your images are not used for promotional purposes, please notify us in writing.

5. Sharing of Information

We do not sell your personal information. We may share information only where necessary to provide our services, such as with trusted service providers involved in website hosting, gallery hosting, printing, payment processing, delivery, administration, or technical support.

We may also disclose information where required by law, regulation, legal process, or to protect our rights, property, clients, or business operations.

6. Data Security

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no website, online platform, email communication, or digital storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information, images, videos, galleries, and order information only for as long as reasonably necessary to provide our services, meet legal or business record requirements, resolve disputes, and maintain client records.

Gallery availability, download periods, and archive periods may vary depending on the service provided or the platform used.

8. Your Rights

You may request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of certain information, or object to certain uses of your personal information, subject to applicable legal and business requirements.

9. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, and enhance the user experience. You can usually adjust your browser settings to refuse cookies or notify you when cookies are being used.

10. Third-Party Links and Platforms

Our website may contain links to third-party websites, booking platforms, gallery platforms, payment providers, or social media pages. DVB Productions is not responsible for the privacy practices, content, or security of third-party websites or platforms.

11. Children and School Photography

Where our services involve schools, learners, or minors, we handle related images and information with additional care. Consent, access, and image distribution may be managed through the relevant school, parent, guardian, or authorised representative, depending on the arrangement.

12. Changes to This Privacy Policy

DVB Productions may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

For privacy-related questions, requests, or concerns, please contact DVB Productions using the contact details provided on our website.